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Web
Ecosystem Management
 Just
released to Beta!!
Ecosystem Management is an evolutionary concept created by Webmetrics
to address a dramatic trend in performance management. The trend
is that 'control' of web application performance is moving out
of one's company's hands and now entrusted with key business partners & vendors.
Ecosystem Management helps companies manage this complex trend.
Complexity Compounded
Web Ecosystems have become increasingly sophisticated and complex
with more participants, more integration points and more points
of failure. As service providers adopt more of the recent business
and technology trends (eg Service Orientated Architectures (SOAs),
outsourcing, collaborative partnering, SaaS, cloud computing etc),
these Ecosystems have become heavily dependent on real-time execution
and integrated and effective deployment of IT infrastructure of
each of the participants. Any performance malfunction, outage or
failure can critically disrupt the delivery chain.
Webmetrics' Ecosystem Management Solution
Take our 'Introduction to Ecosystem Management Guide' to find
out more about the issues in Ecosystems and how our solution helps
to solve them.
(Click on the image to launch video)
Webmetrics' Ecosystem Management functionality is an enhancement
on top of Webmetrics GlobalWatch Monitoring Platform. This new
functionality provides:
- A holistic view point from which one can manage the complex
service delivery environment.
- A transparent view between departments, business partners and
customers
- A method of collaborating and sharing information: for
SLA management and during performance incidences, providing the
knowledge of when problems occur and what the impact is for all
parties
- A shorter time to resolution, for a better customer experience
or reduced B2B transaction failures
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